Highlands At Alexander Pointe Apartments

I’ve lived here for 2 years and just signed up for my third. As far as apartment complex’s go I’ve been really impressed. The maintenance team is on point and has always gotten everything fixed for me super quick, whether it’s appliances, HVAC, or plumbing they have always been awesome (shoutout to Kelso)

Darian, Alex, and Khalil, in the front office have all been super friendly and awesome too they communicate everything very proactively and are on top of their work, it’s made the moving... process super quick and easy for me and my roommates.

The community here is pretty nice too, when I first moved in a few years ago we saw one or two car break ins but haven’t seen anything bad happen since. There’s a lot of families living here and I haven’t met anyone I haven’t gotten along with yet.

If you’re worried about noise, you can hear the PNC pavilion from most places in the complex but it’s not bad and definitely a distant sound, I kind of like it though you can almost get live music concerts for free haha. Read More

Darion was very warm and welcoming and gave a great informational tour of a variety of apartments and the amenities the property offers. As a potential new Charlotte resident, Darion provided a lot of information on the area and helped us feel right at home. I would highly recommend Darion to provide your tour if you are interested in this property!

This was the 2nd time I lived at this complex. Both times I enjoyed the stay and even referred friends. I got my leasing prices really late this year so I didn’t even have the 90 days they normally give. I gave notice to move out only to find out not even through the complex that my lease was extended which cost me over $1000.
I cleaned up the apartment prior to leaving and just got notice that they were keeping my $500 deposit due to the carpet which was not even new and worn down when I moved... into the apartment. They are also telling me on top of keeping my deposit I owe them $324 more.
I’m very disappointed with this complex and will never recommend them to anyone again. The water stays cut off at least every other month and I lived through that and said nothing everytime things got broken.
I think it is unethical to treat people this way and understand now why people move out of there and make bad reviews. Now I believe every bad review I ever saw and understand why people hate this complex.
Please do not move here. There are better, newer apartments in the area that cost less.
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Ullissea was amazing! So sweet and enthusiastic. The apartments have great perks 10/10

Ullissea was extremely knowledgeable about the community and gave an excellent tour, I am so glad I visited!