Reserve at Providence Apartments

Poor maintenance I have lived in my apartment for 15 years. I am now considering signing a new lease. It is due next month. Recently I have been getting fed up with the maintenance department. They don't speak English you try to explain something and they don't understand. Recently I had an issue with a door falling down and a plug in A bathroom sink which was no longer connected to the rod. I called several times no response. I went on line and put that request into the system. No response I... put it in again no response. I've been having a lot of issues with my refrigerator. I have called three times no response. I called the maintenance office and I called the leasing office no response. I like the location in Charlotte where I live, but there are two other brand new buildings on the same street in about a mile. Read More

Excellent, and prompt service Angie was extremely helpful. She provided us with prompt service and was very friendly. Great experience.

Amenities / maintenance There are no gym hours posted. I can’t get in to use the computers I can never access the amenities I pay for after work. I can’t access it on weekends. How do you plan if the hours are not specified? Over the time I have been here maintenance has been a nightmare. Either they come days later, or they complain if there is an after hour emergency.

Happy here I’ve lived here for several years now. For the most part I feel safe and secure. The office staff are all very nice. Love Marquise! Any repair requests are handled timely.

I lived here for 2 years and this complex is dirty both inside and out. My breeze way contained trash, appliances that were not picked up, birds nests, wasp nests, filthy rails, walls and more. These apartments are roach infested and the plumbing is horrible. My toilet never properly worked/flushed and my sink stayed stopped up. Maintenance was wither no help at all, or never showed up. Everything was sloppily painted over upon moving in including light switches, wall sockets, torn doorways and... the bathtub. There were fights in the parking lots during the summer and my car was rumbled through on two occasions. RUN. Read More