The Madison Apartments

I have lived here for many years and have been here during several different management companies. The management company now is fantastic. The have a wonderful group of people from upper management, to the property manager, assistant manager, and rental agents. The people are very professional and also very kind to the residents. They seem to genuinely care about the people who live here. I have lived here, as I said, for a very long time. This complex is very quiet, and that is due to... the management. If there are issues, they handle them in a timely manner. Also, the maintenance is the best I have ever seen. They take care of maintenance issues when they get them and they are also very personable. They also complete the job correctly the first time. I hopefully will be able to remain here for years to come. Read More

Make sure not to order anything expensive, as it will get delivered to the parcel locker system, staff will take it out & it will go missing. They'll try to tell you nothing was delivered, but if you offer evidence to show that it was, then they backtrack and will say it was misdelivered. When I approached staff, they denied and denied, then stood in silence for about a full minute, and stated they will "investiagte".

We lived a little over a year in the property, paid bills on time, didn't have issues with neighbors, at the time of the lease ending we left some belonging by mistake. We called the office to let them know since we were leaving out of state the next day. When we got back, our things were thrown away like they were garbage. They did not let us know this important piece of information when we called. They managed this situation with cero empathy towards a human being. Very poor management!

Will tow your car without warning or communication and refuse to pay for costs to get it back

Have lived here almost two years and have had issues since we moved in. Constantly putting in work orders just to have half-assed work done. The worst for us is problems with the A/C especiallyin the summer, imagine waking up at 2am and it's 84° inside your place and they come "fix it" and a couple days later the same problem. Not to mention the floors and walls are paper thin, I have lived in other apartments and some noise is to be expected but not like this. One day, before I'd turned on the... T.V. in my apt, I could here almost the entire conversation of my neighbor under me. It's truly ridiculous, can't speak to the new side of the complex but the first side is so disappointing. Read More