8/1/22
Completely Unprofessional Management Company
I lived here for the past year and had no problems with the prior management company, even if the apartments were poorly maintained.
Now, they have been taken over by a new management company unfortunately after I already signed my next lease. The new management company doesn't have a phone number to contact them or even website. They will not show me a copy of my lease and seem to have no intent to do so. Additionally, they will not allow any online payments of rent, nor will show me exactly... what rent is due in writing.
They are also ignoring my maintenance requests now of which are there many! I would highly recommend avoiding these apartments.
Review from Apartments.com
2 People Found This Helpful
Property Manager at Willow Bend Apartments responded to this review
We are disappointed to hear that you feel this way about our team and community. Our top priority is making sure that our residents feel comfortable and heard so we apologize if that is not the case. Please send us an email or make an appointment to... come speak with us directly and we would be happy to meet with you to hear your concerns. Thank you and we hope to turn your experience around.