8/19/24
Verified Renter
Overall the staff was extremely helpful. That doesn’t take away from the fact that the renters insurance submission has been an absolute headache because of how specific they want it written. On top of the fact that the apartment wasn’t properly cleaned like I was told it would be and we were welcomed with a slew of issues from broken doors, unconnected water lines to washers, dust coating the floors. It’s amazing because it’s been just little things on top of little things that have made this... experience quite frustrating given what I have paid to live here.
Review from Apartments.com
Property Manager at Concord Apartments responded to this review
Hi - we work hard to provide a fantastic experience for all. It's discouraging to hear that you had a negative experience at move-in. Your feedback matters and our Community Manager will be directly in touch with you shortly.