8/12/24
Do not rent from here
Let's start with the "smallest issues"
* I've seen mice and roaches in the hallways.
* The elevators break down once a month and it takes days to fix which means the lovely trash service you pay for won't be picked up and the hallways start to smell.
*They do not enforce the no smoking rule, the hallways and elevators CONSTANTLY smell like weed.
*The outside is not maintained and you will see bags of trash opened and left by the apartment alongside the dog poop that doesn't get picked up....
*The windows and doors have not been sealed properly which means your energy bill will be higher in the winter and summer.
Here are the bigger issues we have faced since moving:
*Within the first 3 months of living here, there was a shooting /murder that took place outside of our apartment. You'll typically see a cop car at one of the buildings every week.
*They have a towing policy, my car was almost towed for having expired tags. We asked the front office about this and asked where in our lease it says our car can be towed for having expired tags...we never received that info. We searched the lease up and down and didn't find the answer:)
*It rained really hard last year and our ceiling began to leak. We had maintenance come check things out and they said they would fix it, but it was never corrected and now we are smelling mold from the ceiling never being fixed. We called about this issue 3 times fyi.
*Most recently, we were charged twice for our rent. I submitted one payment and the second was taken without our consent. When we asked the apartment about this issue, they said there was nothing they could do and that we would have a $35 fee once our bank refunded the payment. Fast forward to now, I am trying to pay our rent while out of town. I cannot make a payment online because of this fee due to the apartments negligence. They are stating we need to pay via cashiers check (another fee unless you have an account that omits those) before the 5th or ANOTHER fee will occur. How am I supposed to pay out of town? They are refusing to take the fee away and have stated someone will call us. Crickets, no one has called us and we still can't pay rent.
These aren't even all of the issues. Just check out the rest of the reviews. The Piedmont is slowly becoming the trashiest apartments and I will be calling an attorney general along with the BBB if my issues are not resolved.
Review from Apartments.com