11/19/24
Verified Renter
Had a HVAC issue that resulted in high pseg costs and took way longer than it should to have been fixed. No sense of urgency. Back gate is open almost all the time, front office cant spend money to get it done right but instead will allow their front office to flood twice snd spend stupid money to fix those issues. Ha
Review from Apartments.com
Property Manager at Arrive Fort Lee responded to this review
Thank you for your feedback. We understand how frustrating it can be to experience issues like this, and we appreciate you bringing it to our attention. We're committed to providing a comfortable living experience for our residents, and we take all... concerns seriously. We are working to improve our communication and response time when addressing maintenance requests. We are also looking into ways to address the concerns you have about the back gate.
Please feel free to reach out to us at arrivefortlee@trinity-pm.com so we can further discuss your experience.