Prospect Place Apartments

management can be hard to work with. one lady does respond well to emails but that's about it.
maintenance is a whole other level of awful. we're in a 2 bed 2 bath in the tower (300) and our toilet in the first bathroom has not worked in 6+ MONTHS. I got tired of putting in work orders because they don't even fix it right.
we also had massive rain storms and the ceiling was leaking - guy came right away to look at it (at like midnight) but then NEVER followed up to fix it.
now our dishwasher... doesn't work and the kitchen sink won't drain. doubt it'll be fixed properly.
for what it costs to rent here it sure feels like we would be better off in a 3rd world country. I'm beyond stressed out over the poor maintenance that I'm at a point of hiring my own plumbers and charging the bill to the property company. it's sad. I just want a safe place to live with working plumbing and I can't even get that. Read More

Apartment leasing office is terrible and uncommunicative. Did not notify me until 12 PM the day before move in that my apartment would not be ready on time, and that wasn't until I went to the leasing office in person to check. Had I not done so they probably never would have notified me at all. Do not respond to any work orders, and do not take responsibility for anything they do wrong

The building is not kept well. Disgusting stair cases. The key fabs don’t work so safety is a precaution especially when outsiders are coming in the building to smoke.

I’m going to start by saying in the 3 years I lived here there was nothing good about living here.
While I was on vacation the security in the building allowed thief to go in the garage and steel my motorcycle. The motorcycle cost me 25k.
Even though the building has cameras The Management made no effort into looking to see what happened there. All I got was apologies and hey you can call your insurance to see if they can cover the loss.
Because I lived in 310 they never had any security in... that building so it allowed outsider to come in and hangout in the lobby as well as occasionally strangers sleeping on the couches. The pool was another mess full of Hooka Smoking and people who brought in outsiders who never respected the pool rules.
Weed smoking in other apartments in the building was another problem. Maybe cause I don’t smoke that just became a problem for me.
The management office employees didn’t care about nothing. You complain they do nothing till you threaten them and then things get done.
Again it’s on you if you want to live here but There is more reason why I left.
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The property itself is nice, I live in a two bedroom two bathroom apartment in the mid ride buildings. The walls are super thin, you can literally hear everything, management is absolutely horrible! The communication between the entire office is a mess, they go around in circles with you and never give you a straight answer. They send hundreds of emails all day about parking spaces and a bunch of bullshit as if we live on a college campus. It’s not worth the amount they are asking for. They even... have nerve to complain about trash room rules but residents pay for trash and everything else water,electricity, gas, heat, water and trash. It’s RIDICULOUS. Half of the pictures posted are not even in real time, I’ve been here for a year and still never see the game room, computer room, patio, sun deck none of things are open and when they were there were a million rules in place with limited access. I wouldn’t move here, I can’t wait for my lease to be up,
I AM LEAVING! Read More