Pinewood Estates Apartments

On the day my wife and I moved in, the A/C was broken, the dishwasher leaked, the smoke alarm didn't work, and most electrical outlets didn't work properly.

We were promised a working A/C by the time we moved in (May 7th), however we didn't get one until June. It was consistently 85+ degrees in our unit, often reaching 90 or over for over a month. It was absolutely miserable, and some of our food went bad faster than expected because it was so hot. We received a small discount on rent for... this.

After reporting it on the unit condition report, I had to talk to the front desk multiple times and put in a service request for them to finally fix the smoke alarm, and it started chirping again the next day.

I had to talk to the front desk multiple times before they finally sent someone to fix the dishwasher, and the maintenance guy spend 10 mins poking around, said it was fixed, but it STILL leaks.

After putting it on the unit condition report, I put in a service request to have them fix the electrical outlets, it was marked as resolved, however they STILL don't work properly.

I am sick of constantly having to go report things that are broken and follow up about it, only for nothing to get done. Terrible experience. Read More

Water gets shut off multiple times a month, they don’t notify you until the day of!! You will wake up to no running water to shower, brush teeth, wash hands etc. Management is awful even the new management that took over a month ago. The buildings are old and not kept up. There is mold in the apartments and roaches. Do not live here!! You’ll regret it!!

First, I agree with all other reviews, management is SO rude. I dread having to call the office because they always have an attitude. But when my husband goes in, they’re nice to him.

Second, they are ALWAYS shutting the water off! Completely beyond ridiculous. It’s at least 2 times a month!

Third, they do zero pest control outside. Walking from my car to the door there’s easily 15-20 big roaches, and if you don’t keep your place immaculately clean at all times you can expect them in your... house to.

Fourth, there’s homeless people camping out at the side of the complex.

There are pros though. The apartments are decently priced for what you pay. The residents are MOSTLY quiet and respectful. Within walking distance of 2 parks and all of uptown.

We’ll see what the new ownership does. Thankfully I hear that old staff are leaving with old management. Hopefully we’ll see good change. Read More

Office staff is very rude any time you have to come into contact with them .

Roaches all over property no matter how clean you are . Water is always shut off and no hot water for weeks at a time .

Management is incredibly rude and dismissive. Amenities are never open to the public. Management refuses to fix the broken laundry machines. No complaint will come of anything, management just says everything is your fault and there is nothing they can possibly do.