7/27/23
Extremely unprofessional and rude staff
Massive red flag. I put in an application for a unit here almost two weeks ago and didn't hear anything from Casa Loma until today when a staff member called me and attempted to harass me into agreeing to take their unit with no prior communication from them. He insisted that I had received an automated approval email (I just checked to confirm, but I've received nothing) and refused to send me that email, and told me to just look at the website. When I explained that I would need time to speak... with my roommate about deciding to move there, the man on the phone attempted to bully me into making a split-second decision on the phone. Incredibly unprofessional and rude staff. Find somewhere else to live.
Review from Apartments.com
9 People Found This Helpful