Tides on Spencer Apartments

There were multiple car break in and no security at night to protect the community from car thief.

Management makes up a different excuse for why the swimming pool is closed every week, and that is only when you get under their thin skin enough, and that is usually only to chastise you for calling them out.

If I could 0 stars I would. I've been living here for 9 months and it has been an absolute nightmare. First, my apartment is infested with roaches. I'm pretty sure the entire building is because my neighbors say they have them too and can't get rid of them. Management has a pest service add-on that costs $2/mo you can sign up for that comes every Thursday, but I haven't seen it them since the first month I moved in and I was home a lot when I first moved. Still have roaches! Second, nothing ever... gets fixed. You'll have work orders sit in the queue for months on end and they'll update them "waiting on parts." When I first moved in, my dishwasher was broken. And it's STILL broken! Third, the laundry is never open when it's supposed to be. The hours are from 8AM-10PM Monday-Sunday. Sometimes they close it early or they don't even open it at all. I once had my clothes locked in that were sitting in the washer over night. I had to rewash them the next day. Most of the machines don't work or they steal your money and they don't do refunds. They claim to only have 1 key for the laundry rooms that the maintenance man named Javier has. Also, some units actually have a washer and dryer in the unit but they won't tell you that it's an option. Fourth, this place is an absolute ****hole. There is dog poop everywhere, trash, and junk all over the ground (like chicken bones). No one cleans up after themselves and the kids that roam around add to the junk. The only thing that looks decent is the enrichment center and the offices. It appears that's all management cares about upkeeping. I honestly could go on about all the stuff that is wrong with this place, but I think I've reached my character limit. Just don't move here and save yourself the trouble and hassle. Don't fall for the low rent, location, etc. I would be willing to pay just a little bit extra if I didn't have to deal with all of this. Read More

I know of zero apartments that look like that on the inside here, the laundry facilities are disgusting and half the machines go unmarked and eat your quarters which the complex does not return to you. The pools were closed for summer and aren’t clean, the apartments are worn down with everything from non-working outlets, leaking sinks, water stench, broken or noisy AC’s (our broke for a week this summer and no one came to fix it after we reported it), the laundry facilities stay locked hours... past opening hour.. the trash removal service they use leave mounds of trash all over the parking lot, the walls are so thin you can hear everyone and everything, maintenance or repair services never show up- if they so it’s randomly weeks later. A request for screens for all windows in our unit was put in upon move in (feb 2018) and we still don’t any for any window. Ants in the foundation & walls.
That’s just off the top of me head. It’s hilarious this place has that rating. Read More

I applied for an apartment, on 09/19/18. I was not expecting them to even consider me, but was surprised, and delighted that i was accepted. Just took it as a blessing. Got approved with conditions based on my income being below the required level. Met the condition, received my welcome letter, release statement,just needed to submit the release statement, a cashiers check for rent on move-in, which was on 10/10/18 at 3:00 pm, an pick up the keys on said date. On 10/25/18 I was suddenly denied... due to insufficient income after the initial excuse that my VA income statement was expired, when in fact it was not. I have no problem that they changed their mind for whatever reason, but a 4-6 week wait for my money is wrong. What was really strange , when I called, Ms. Laura, the original person we stared with, answered the phone and when I identified myself, she replied, "I am not allowed to talk to you guys".and abruptly hung up on me. Read More