Torreyana Apartment Homes

They barely return any deposit and charge excessively for the so-called move-out cleaning. When my wife moved in, the bathtub cracks. She notified the manager and they said as long as it doesn't leak, it's fine, and they didn't fix it. After moving out, they charge $430 for bathtub resurfacing and over $100 for carpet cleaning, which has no stains at all. When my wife tried to argue that, their manager asked her to contact via email, but they NEVER replied AT ALL!!! So don't expect your deposit... will be returned, even if you keep the apt as good as you can. Read More

I lived in Torreyana Apartments for 4 years. when I moved out they added a bogus charge for tub resurfacing even though the tub was in the same condition as when I originally rented it. I disputed the $400 charge and contacted both the management company and the central billing trying to get a review and a resolution to this issue and at a minimum verify that the work had at least been done. Central billing would tell me that they passed the information along to the management company and they... would get back to me if they heard something. However after 5 months of checking on the situation and instead of contacting me about it they sent me to collections. I would have paid the bill had they just proven to have done the work but for some reason they felt this was a better solution. its deplorable they are a terrible company who tries to stick you with every little thing they can when you move out. avoid them at all cost. Read More

We've been residing here since October '22. So far, so good. The maintenance team responds immediately, which is really good, especially Mr. Jose; he's been very nice to us. At the leasing office, Ms. Maria is the best; since day one, she has taken care of us. I had a complaint one time about a nuisance at night, and Ms. Vanessa took care of it. Very nice team! I hope nobody leaves because we want to stay longer here at Torreyana. It's a bit pricey, but worth it!

I have lived at this location for over 5 years, when BH Management took over I have noticed better communication all around. The new manager Jose gets things done and seems to care about his community. All the other staff Jessica, Vanessa, and Branden are very helpful and informative in the dealing with Covid.

My husband and I wanted to retire in Las Vegas. We lived in Ohio and found Torreyanna online. Finding a place to live sight unseen can be daunting. We loved our apartment as soon as we walked in. Its spacious and lovely. The grounds are beautiful and well maintained. So far, we are enjoying everything.