12/29/24
Verified Renter
Low end everything. Certainly! Here's a polished version of your review for posting online:
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Not Worth the "Luxury" Label
We’ve been living here for a few months now, and while the complex has some good features, it falls far short of being a "luxury" property.
Pros:
The clubhouse is beautiful, and the gym is adequate for an apartment complex.
The sauna is a nice touch.
Cons:
1. Maintenance Issues:
Upon moving in, the garbage disposal was broken, there was mold in the bathroom, and... the AC hasn’t worked properly (likely a blower motor issue). Despite multiple work orders, the maintenance team doesn’t seem to know how to fix it and keeps closing the tickets without resolving the problem.
Any maintenance request takes weeks to address, often requiring follow-ups and visits to the office.
2. Landscaping and Water Charges:
The grass is overwatered in warmer months, to the point where my foot sank ankle-deep into soggy lawn.
Tenants are charged for water as a separate line item, which feels unfair considering the wasteful overwatering practices.
3. Outdated Appliances:
The appliances in the unit are old and low-quality, far from what you’d expect in a luxury complex.
4. False Advertising:
Some units appear to be subsidized housing, which isn’t a problem in itself, but the landlords clearly cut corners by installing cheap appliances. It’s disappointing for a complex that markets itself as luxury to be luxury only in cost, not quality.
Overall, while the amenities are nice, the outdated features, poor maintenance, and hidden costs make this complex a poor value. If you're looking for true luxury, look elsewhere.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at The Villas at D'Andrea Apartment Homes responded to this review
We’d like to apologize for the negative experience you had with us. We’ve taken your feedback and will work hard to implement needed changes. We'd love to make things right! Please reach out to us at your earliest convenience.