3/25/24
Just don’t live here.
I regret to say that my experience living at this apartment complex has been thoroughly disappointing. The incessant noise from neighbors makes it nearly impossible to relax or concentrate. Additionally, the lack of consistent hot water is unacceptable and makes daily routines uncomfortable. Despite numerous attempts to contact the leasing office about these issues, their lack of responsiveness only adds to the frustration. Overall, I cannot recommend this apartment complex to anyone seeking a... peaceful and comfortable living environment.
Review from Apartments.com
3 People Found This Helpful
Property Manager at Mid Island Apartments responded to this review
Afton D.,
Thank you for sharing your feedback with us. We sincerely apologize for the disappointing experience you've had during your time at our apartment complex.
We understand the frustrations with the ongoing water issue. Our team has been... actively working to resolve the hot water issue, and while temporary solutions have been implemented, we are working towards a permanent solution. We are committed to continuing our efforts until this issue is fully resolved.
Regarding noise disturbances, we understand how disruptive this can be to your daily life. While we don't have any notes in your tenant history regarding noise complaints, we take your feedback seriously and will take additional steps to address this matter promptly.
We apologize if there have been any lapses in responsiveness from our leasing office. We strive to provide excellent customer service to all our residents, and we regret any instances where we may have fallen short. Your satisfaction is important to us, and we would appreciate the opportunity to discuss your concerns further and work towards finding solutions. Please feel free to reach out to us directly so that we can assist you in any way possible.