11/20/24
Response to maintenance is very good.
It is great because of the maintenance employees. Recently Jack responded to my maintenance request. He introduced me to the new employee (Derrick) . Both of these employees are very kind and responsive to my needs. My hat off to Derrck as he completed the repair to my satisfaction. Just a note, I never give anyone a five because there is always room for improvement.
Review from Apartments.com
Property Manager at CenterPointe Apartments & Townhomes responded to this review
Hi! Thank you for sharing your feedback about your experience at CenterPointe Apartments & Townhomes! We're so glad to hear that Jack and Derrick made a positive impression and addressed your maintenance request promptly and effectively. It's great... to know that Derrick completed the repair to your satisfaction. We appreciate your honesty and the recognition of our team’s efforts. If there's ever anything we can improve upon, please don’t hesitate to let us know—we’re always striving to deliver the best possible experience. Thank you for being part of our community! Sincerely, CenterPointe Apartments & Townhomes