6/18/22
Disappointed
I lived here for several years, and had a fine experience overall. The apartments are spacious, if a little dated. The community is quiet and most people are friendly. The office and maintenance staff are friendly as well. However, my move out process was extremely disappointing, which is why I am only leaving 2 stars. Staff asked if they could do a final walk through without my presence, so they could get started painting etc as a holiday weekend was right before the next tenant moved in. The... walk through is supposed to allow for a tenant to fix any issues that may be taken out of the security deposit. I agreed on two conditions, that they would call with any problems so I could address them, and that they leave my last box there for me to pick up when I returned my keys. When I turned in my keys, the box was gone and no one knows what happened to it. In addition, I was not notified of any problems with my walk through and yet I only got a little more than half of my deposit back. I was attempting to help staff by being flexible, and it cost me quite a bit of money that I now won’t get back. They told me there is nothing they can do about my box or my deposit. I am very disappointed and frustrated.
Review from Apartments.com
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