Elmwood Terrace Apartments and Townhomes

They like to continually raise the rent while going cheap on any additions and fixes. Cable was included when I first moved in, then it was $50 and now $90. They did a super cheap window installation last fall and 3 months ago my window started to literally fall out when opening. All summer long I’ve been unable to open my bedroom window and after 3 months it hasn’t been fixed. I have staples sticking out of carpet that they’ve tried to pound out but without much success. Of course they don’t... want to replace it. Renter beware!! Read More

Applied to live here and paid the deposit. There was an issue on their end with their system which resulted in a delay of my application being processed. The communication with the office/incompetence of everyone I spoke with was such a terrible experience I decided to pull my application and go somewhere else. They refused to give me back my deposit since over 3 days had passed (we were one day over, and reason for the delay was their fault). Please don't apply here, it's not worth it.

Communication is very poor between community members and administration.
You will have mysterious charges that are bit made clear when originally signing your lease.
Kitchen and bathrooms are extremely out dated and will break constantly.
Do not live here!!!!

Beware, read the lease carefully, especially when you sign a new one. They change requirements without warning. They add new charges without warning and if sign your lease but not the "extra" addendums for services you are not receiving (like apt. insurance and washer and dryer rental) they will consider the lease not signed and double your monthly rent. Never believe what they tell you in the office. All communications need to be in writing. Oh, and the website to send emails, must be messed up... because they will come back as undelivered.

As other reviews state the maintenance is just about non-existent. Read More

At first this seemed like a nice community, however the maintenance/office staff is extremely unhelpful and refuses to address problems and issues.

People leave trash everywhere, and I have watched maintenance men walk/drive by and ignore it. Neighbors are rude and will sit in parking lot at late hours blasting music.
Population generally consists of the trashiest people Brighton has to offer.
We had internet issues for several months and received little more than an "oh well" from staff when... complaints were lodged.
Rent increases every year with no visible improvements being made to the grounds or apartments.
They have a pool, which obviously your rent pays for, it's hit or miss on the weekends whether or not they can find a lifeguard for it. Read More