12/20/23
Awesome Place but Pricey
I have been living here for a year so far and I have no complaints. The office staff is very kind accommodating and personable. I saw a review saying that rent is due on the 1st with no grace period, it was made in 2019 so maybe the property was owned by a different company because that was not my experience. Rent is due on the 1st but you have until the 5th before you get a late fee or any eviction process is started. At one point I had an emergency where my savings was depleted and my other... bills need to be paid so I did not have the full rent. The front office was EXTERMELY accommodating, nothing like I ever experienced before from an apartment. I was able to pay my rent late, with late fees of course but they really listened and understood my situation and worked with me. I was very appreciative. Also, I saw something about maintenance. In my experience they work very quickly. My hot water heater was leaking during the night, the family downstairs called because it began to leak into their apartment and the maintenance emergency crew was at my house with a fan and shop vac immediately. However, the apartments are very pricy, I do not blame them because everywhere is pricy right now!
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Terraces on the Green responded to this review
Thank you so much for taking the time to leave us this detailed feedback. We do all we can to provide our residents with excellent service and a community they can be proud to call home, so your review is truly a delight to read. We will be sure to... pass along your kind comments to our team, and we look forward to your continued residency. Happy Holidays! The Management Team at The Terraces on the Green