12/27/23
TERRIBLE STAFF AND MANAGEMENT
Andover is a Joke! HIGH Rent for terrible service and LONG wait times for Maintenance. Please look elsewhere.
Review from Apartments.com
2 People Found This Helpful
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The fees below are based on community-supplied data independent market research.
23 Ratings & Reviews
12/27/23
Andover is a Joke! HIGH Rent for terrible service and LONG wait times for Maintenance. Please look elsewhere.
Review from Apartments.com
2 People Found This Helpful
12/7/23
NEVER AGAIN!! Lived here for a couple months and been experiencing MOLD in my bathroom! reported it then finally after 3 calls and 2 emails and 3 months later someone came to “supposedly” fix the issue. but nope!! all they did was scrape off the mold and paint over it. so what did the BLACK MOLD do grow back with my toddler living here no one seemed to care. not only that my door got replaced and i’ve haven’t had a peep hole for monthsssss!! they are careless people
Review from Apartments.com
4 People Found This Helpful
6/2/23
My daughter lives in Andover and has gone seven weeks without heating or air. For seven weeks, they told her they had a part on order. They laid off some of their Maintenance staff, and nobody knew how to fix it. They finally had Fire and Ice out this week, only to learn it was a wiring issue. She was told it would be fixed Thursday, but they only had someone out for a quote, not to fix it. Now it will be several more days before it is fixed. 30 units are out- the owner of the complex does not... care. Avoid this place at all costs.
Review from Apartments.com
6 People Found This Helpful
Property Manager at Andover Park Apartments responded to this review
Thank you for taking the time to leave a review. We appreciate all feedback as it continuously helps us improve our community! We recently have undergone staffing changes to ensure the residents at Andover Park get the highest quality of service. We... have worked restlessly trying to fix every maintenance issue as quickly, and more importantly, as safely as possible. In the meantime, your daughter was provided a portable AC unit to help her remain as comfortable as possible. Furthermore, this maintenance issue has been 100% resolved.
5/6/21
Nice apartments but management does not handle maintenance situations well. I’m on the third floor and my AC has been out for going on 5 weeks. It gets upwards of 85 degrees in my unit. I’ve had to put in three service requests, finally maintenance got the motor to replace in my AC and I’m being told I have to wait an additional 2 days before it gets installed. I asked for compensation and they refuse to give any.
Review from Apartments.com
20 People Found This Helpful
Property Manager at Andover Park Apartments responded to this review
We greatly apologize for any possible issues you may have encountered. Our commitment to our residents is very strong, and we are very disheartened to see that we have missed the mark. We have full confidence in our maintenance team to assist you and... make sure that any outstanding issues are properly addressed. When you are able, please reach out to us once more and a team member will be sure to assist you. Thank you.
3/12/21
After move in our water heater kicked off 5 times in the first month due to a broken element that they put off fixing. They will not add signage to help emergency responders find our apt. I love the apartment but the management needs work. Parking is also a nightmare, so beware you will be parking far.
Review from Apartments.com
13 People Found This Helpful
Property Manager at Andover Park Apartments responded to this review
While we appreciate all the feedback we receive, we are very disheartened to see what you have mentioned. We never want any issues to ever arise or hinder our residents from enjoying their time here. We can assure you that when those issues are... reported to our staff, they will always be sure to do what they can to see that they are properly attended to. If you have anything you wish to discuss further, please reach out to a team member. Thank you.
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Shoppers will appreciate Andover Park Apartments proximity to Georges Corner II, Westpointe Plaza, and Tanglewood Plaza. Georges Corner II is 1.3 miles away, and Westpointe Plaza is within a 23 minute walk.
Living in Columbus provides easy access to John Glenn Columbus International, located just 22 minutes from Andover Park Apartments. Another nearby airport is Rickenbacker International, located 20.5 miles away.
Within 50 Miles of Andover Park Apartments
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