2/17/25
Do Not Rent Here
I would strongly advise potential tenants to be aware of ongoing heating and cooling issues at this property before committing to a lease. Since moving in, I've had to submit nearly 10 work orders regarding the lack of proper air conditioning and heating in my apartment. Despite this, the issue has not been resolved, and there has been no clear explanation regarding the steps being taken to fix it.
Over the past month, maintenance has visited my apartment six times, but no lasting solution has... been provided. To make matters worse, I’ve been left frustrated by the indifference of the maintenance staff, who seems unconcerned about the situation.
If you're considering living here, be sure to keep this in mind. It seems that proper attention is not given to tenant complaints, and the lack of professionalism from the maintenance staff only adds to the frustration.
If you're looking for a place with responsive management and reliable facilities, I would recommend looking elsewhere.
Review from Apartments.com
Property Manager at The Retreat at Quail North Apartments responded to this review
Hi there, I would like to get some more details about your experience with us and we would like to speak with you about this further, please give us a call at your earliest convenience. Thank you.