Eagle Point Apartments

I'm happy here so far. I had an outstanding experience with Ashley and Raphael! My hot water wasn't working and my door was sticking and they got em both fixed for me on the same day. within Just a few hours too. They are both incredibly professional, attentive, and they went above and beyond to ensure everything was perfect for my new place.

Affordable and well-kept place with great services and amenities

Wonderful place to live. Easy access to shopping. Could use a much needed update in apartments. But overall it's ok.

I absolutely love living here! Lexi is very helpful and always has a smile on her face.

I was without AC for 2 full weeks in 100 degree weather. When I finally got ahold of them, they said "We gave you a window unit," and they had, but that meant the bedroom was freezing while the rest of the apartment was sweltering.

My smoke alarm wouldn't stop going off, so I cut the power cord because they had hardwired alarms rather than battery operated which is extremely dangerous (what if the power goes out?). It took about 6 weeks for them to send someone to replace it even though I... reported it immediately. I had to live without a smoke detector for that time.

Somehow, the ceiling leaked every single time it rained even though I am on the ground floor with a unit above me. The worst time was when the bedroom ceiling literally collapsed and flooded my bed. They replaced the carpet, but the guy did a horrible job and the seams tore up almost immediately. I fully expect to be charged for that when I move out because I have heard several horror stories where residents were charged THOUSANDS after moving out.

They NEVER answer the phone. You will end up having to go to the office to talk to anyone. Somehow, they find time to post constant notices about what's on your porch and threaten to charge you fees. If you have a dog, you'll have to bring their poop inside your home because there are hardly any waste stations on the property, and they refuse to allow a small trash can on your porch.

Every time I put in a maintenance request, I begged them to call and let me know when the repair person was coming, but they wouldn't, so I just had to guess. If you're not home when they come, they'll never come back.

They post notices about mandatory pest control on a Friday and expect you to be ready on Tuesday. If you're out of town or don't have time to remove everything from your kitchen and bathroom cabinets, you will be charged a hefty fee and they will not come back.

There are other issues that are too many to list here, but you get the gist. I can't wait to move out and live in a place where they don't overcharge and then screw you over. Good riddance! Seriously, DO NOT LIVE HERE. Read More