Overlook at the Willamette Apartments

Thank you for all you do your very much appreciated.

Very nice community, clean, and well-keptn

I love it here, couldn't ask for a better management/maintenance team. Repairs when needed are done in a timely manner. Management/maintenance are always polite and helpful.

"Don't expect security deposit back"
Beautiful area!
I moved in the summer of 2019.
I was NEVER able to use the 3 amenities there which is why I moved there for the cost.
The pool, sauna, and workout room were either broken or being upgraded, and then closed.
No discounts were ever given for lack of services off rent.
So then I move out. Spot clean my apartment, have carpets professional cleaned. Was told by management thank you for keeping your apartment so clean.
Then they send me a move... out statement stating 300.00 security deposit credited back to your account. Then they charge me 159.00 for cleaning- basic 1 bedroom.
Then they charge me 150.00 for carpet 2 yrs wear.
I called to clarify the charges and was told that's standard process. It was not written in my lease as a standard process!!
"So they take back your refundable deposit at the end.
So it's NOT refundable. They could be honest and say it's a 300.00 non refundable deposit for final cleaning, and carpet wear. They even ask for your new address so they can send you your deposit back. Instead you get a bill for money owed. "Sneaky people" Read More

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