1/9/23
Poor Security and Ghost Management
I’ve never been so displeased with an apartment complex before, considering I’ve been renting all my 20s and 30s.
I should’ve not been so focused on the location because there were red flags I failed to consider when picking this place.
Here are some red flags:
1) It was a hassel to even sign up for a lease/unit since the links on the main website didn’t work for me. I had to google search for the units to apply for even after making calls that I was interested but either got no response or... management wasn’t accurate on their end. They kept sending me a link that didn’t work.
2) I can’t say what they do for background checks on tenants here. I had 3 people living on my floor whom were doing drugs and stealing our packages back in November 2022.
3) The garage has been an ongoing issue. I like how they make you pay $200 for a parking spot in their limited twelve space garage with the main door not even closed, so securty for your vehicle is non-existant. Park in the alleywall for free if you don’t mind the first come first serve basis.
4) Sometimes the garbage shoot isn’t active, for days at a time. Walk your garbage down or let it sit there by the shoot.
5) Because the garage door is always open/not fixed, the bike storage rooms got broken into and bikes were stolen, including mine, and damage to a motor scooter.
6) Key fobs to access other floors through the stairway don’t work. You can just open the door. Plus, because the garage door is open, anyone can walk in and take the stairs to your floor.
7) Management is practically non-existant. I’ve called them the ghost staff because I’ve hardly heard back from them or no reply at all. Whenever I came to them with an issue face to face, they said they would work on it or send it to a higher person, and then I don’t hear anything.
8) They forgot to apply their move-in special to my rent when I’ve asked about multuple tiomes.
As you can see, I have may reasons why I dislike the property. There are a few good aspects to it such as location to a few good spots, and the loft style (with poor design). If you don’t mind all the points I’ve put across, then at least get GOOD renters insurance.
Good luck…
From an unhappy tenant..
Review from Apartments.com
12 People Found This Helpful
Property Manager at Ascend Apartments: New Micro Studios and L... responded to this review
This apartment complex is not Edgewood North. Edgewood has no parking garage, no key fobs for stairwells and we've had no move in specials. This review is on the wrong apartment complex.