1/20/23
Mediocre at best
This property claims to appreciate their "valued residents" but continue to raise rent exponentially 15%+ to residents who have lived in the community 3+ years with no remorse. The staff is subpar. The grounds are dirty and riddled in careless residents pet's excrement's. The pool is disgusting and the 13 chairs for 150+ residents makes no sense especially considering they claim they cannot afford to replace broken or damaged chairs/goods available to residents even though the price of living... there should cover such expenses. If 0 stars was an option I'd put that. Stay away!
Review from Apartments.com
6 People Found This Helpful
Property Manager at Keva Flats responded to this review
Hello! Thank you for sharing your experience at Keva Flats. Hankin Apartments strives to make our all our communities a comfortable, peaceful, well maintained home for all our residents. We are disheartened to hear this has not been your experience.... We always try to keep rent increases to a minimum while keeping in mind the ever changing rental market. Our team works very hard to maintain the community interiors, amenities, and grounds. We would like the chance to speak with you personally and work with you to address your concerns and we encourage you to reach out to our office team directly, we are here to help.