10/4/23
Stay away
The management company udr is horrible and staff are careless. I wonder what type of people live there and they were able to sign a lease. Staff never pick up a call or email and there is no way to speak with someone to get follow up on application. Maybe you have to do it on the spot or good luck with that
Review from Apartments.com
1 Person Found This Helpful
Property Manager at The Smith Valley Forge responded to this review
Hello,
Thank you for reaching out to us and expressing your concerns about your application process. We sincerely apologize for any inconvenience or frustration you may have experienced. Moving is already a stressful time and we are sorry for the... additional frustration and stress this may have caused you. If you have any further questions or would like additional assistance, please do not hesitate to reach out to WeCare@udr.com so our team can get you in contact with the appropriate person. Thank you again for taking the time to rate our community.
Kind Regards,
Callie