Rittenhouse Hill Apartments

this building and the “beautiful amenities” they are advertising are being run into the ground by the awful property management. every elevator is somehow always broken and out of order every day. there is trash and dog poop everywhere. there is no pool security so it’s always disgusting and dirty. parking is a mess (that you have to pay $50 a month for!!) and they’ve gotten rid of the security guard at the gate, so now cars are being broken into. they do not take care of the trees around the... parking lot, so there are trees and branches constantly falling on cars. what a waste of my time and money to live in this hell hole. what makes it worse is that property management does not care at all. they are condescending and rude and honestly just terrible at their jobs. save yourself the stress and avoid at all costs!! Read More

We spent one year in a 2BR/2BA unit at Rittenhouse Hill. We paid our rent on time and in full, and paid parking fees, pet deposit, and pet rent for our cat all without complaint.

The apartment was great. Maintenance, cleaning, and front desk staff were all lovely - hardworking, professional, and so friendly.

The "BUT:"

Upon move-in, we completed RH's pre- move in inspection, taking photos of existing damages and noting them on the checklist (obvious things - peeled paint, scratches and scuffs... in the floor and on appliances). I've lived in six apartments in four different states, and had no issue receiving my security deposit back... if I'd known the level of detail that RH was going to use when doing the final inspection, I would have photographed every speck of dust that I found that first week.

Upon move-out, we were given a final inspection checklist, which we used for reference as we cleaned. There were a few marks on the wall we couldn't get rid of, which we knew we would get dinged for. But upon receiving our final bill, we saw that $600 had been deducted from our deposit, primarily for cleaning expectations not spelled out in the final inspection checklist. $100 of these were for the floor, although there was no actual damage to the floors and most of the scuffs had been present at move-in; even after providing photographic proof, the management team refused to refund any of the floor cleaning charges. This is one example.

BOTTOM LINE: If you are going to need that full security deposit back, consider if this is the right place for you. if you're going to live here, complete that move-in inspection checklist THOROUGHLY (with photos!), clean the apartment to "move-in ready" status (or get a professional cleaner to do it), and make sure you are present at the final inspection to dispute any charges (WITH photos from pre-move in inspection). And know that you may still get charged - in which case, I hope you take Post Brothers to small claims court and win. Read More

Location is tucked away is a peaceful campus. The building looks like it is well maintained and the apartment is nicely updated. Didn’t give 5 stars because gate is not guarded as promised, gym equipment is not well maintained, and request fro maintenance or general questions often go unanswered or not timely. The assigned parking is a bonus and worth the $$$.

I love living here everyday feels brand new to me while being here. I have not regretted my decision since whenever I need something fixed they come here and do it the next day. It’s been a month and I’m liking it so far. Plus the staff are very friendly

Moving across the country is not easy but Samantha and Timothy made this process so much less stressful! Our daughter needed a safe place to rent with lovely amenities and local people that would be knowledgeable and kind. Samantha stepped our daughter through all the rental details and even contacted our daughter when Samantha had a vacation day! In addition we had a major hiccup with some packages getting lost and redelivered while our daughter was not yet in PA and Timothy went above and... beyond in helping us navigate this stressful situation also and got things stored for us until her arrival. It’s nice to know there are reliable and kind people at the Rittenhouse to help! Thank you Samantha and Timothy for going above and beyond!! Read More