10/18/24
Don’t have any expectations or you will be disappointed
Went without hot water for two separate occasions for a week both times. Also went without a refrigerator for a week. Have received numerous responses of “it’s scheduled to be replaced no later than…..”. Instead of fixing a HVAC leak they put a pan underneath the unit in the ceiling. I have no confidence left.
Review from Apartments.com
Property Manager at The Flats at Southside Works responded to this review
We're deeply sorry to hear about the issues you've encountered. We understand your frustration and disappointment, especially with essentials like hot water and refrigeration not being available when needed. Ensuring comfort and functionality for our... residents is a high priority, so it's disheartening to hear about the HVAC leak situation as well. Please accept our sincere apologies as we work to improve these areas to regain your confidence in us.