Preserve at Essex Farms Apartments

After countless times of contacting them about returning our deposit, I was told that they had sent it to an old address and we would have to wait another 30 days for them to reissue another one. I have already waited over 30 days to get it back only to find out they sent it to an old address. Even after I had verbally and by email told them of an updated address. Disorganized place can't imagine how they handle the residents issues. Glad we didn't move there.

I had such a great experience living here and I HIGHLY recommend it! The community is gorgeous, I have always felt safe even at night, and it's very quiet and peaceful (I've never heard the traffic from the parkway). The people who live here are very friendly and respectful of their neighbors. The apartments themselves are spacious and sunny with lots of windows. There's also lots of storage space in the closets which I loved. All of the appliances are great too -- I lived here almost 2 years... and never had a problem. Once or twice I had to order maintenance for smaller things like lightbulbs, and they were fantastic! The maintenance team is so nice and very responsive to all of your needs. Last but not least, the management team really cares about you and goes out of their way to make the complex a community (especially Trisha!). They host fun community events like bingo (with prizes), pumpkin carving/painting, and easter egg hunts, just to name a few! If you're a foodie, they also bring in delicious food trucks and the office gives out chocolate for national chocolate day, pie for national pie day, etc. Management is always looking to hear from residents about what events they'd like to see, and they make it happen. The leasing process is very easy, as well as the moving out process (I needed to relocate to a different city for work -- otherwise I would've loved to keep living here). I would rate even higher than 5 stars if I could. I highly recommend the Preserve at Essex Farms! Read More

Great place to call home. The apartments are spacious, up to date with a washer & dryer in the apartments. The buildings are nice with your own 1st floor entry even if your in a 2nd floor apartment, not the breezeway style entry. Landscaping looks great & maintained weekly. The office staff is friendly & made my transition smooth. Rich & his maintenance guys are top notch, if I had any issues they fixed them right away. The grounds are kept clean as well. I believe top customer service is what... keeps a resident & this maintenance crew does that. Car wash is a great perk but if I had one complaint it would be the car wash was broke down twice but it was from other residents not taking care of things. I would rent at preserve again if I was ever going to need an apartment but now that I'm a 1st time home buyer I plan on staying in a house. Highly recommend preserve to anyone looking for an apartment in the west Ashley area. 5 Stars! Read More

The Preserve at Essex Farms is great in so many ways. I was given a tour of the apartments in April of 2019. My initial reaction was that the rent would be out of my price range for what I was shown. I assumed I would have to politely decline to put in an application for due to the upscale look of the complex. I was shocked to find out how affordable rent would be. The landscaping is immaculate and the apartments are modern and elegant. It is smaller than other apartment complexes, but that is... something that I love. It is a welcoming and quiet community to live in. The pool and clubhouse are one of my favorites to enjoy in the summertime. This is by far the best complex I have ever lived in and I will without a doubt be signing another lease when it comes time. I'm happy to call The Preserve at Essex Farms my home. Read More

Fleas everywhere. Take your dog outside to pee, come back in and he has 10 fleas on him. Rinse and repeat, fleas everywhere.

Front desk Staff is terrible, rude, and overall unhelpful only worried about making money off extra hidden fees added left and right.

What about safety? The place has car thieves roaming nightly breaking into people’s cars. The police are called out there almost every other night looking for these thieves and bringing k9 dogs to search for the people. Generally a... unsafe area for thieves. But they never find the thieves because they are a organized ring of 4 or 5 males that roam at night and can easily run away into the woods to surrounding apartment complexes unseen.

What about maintanence? The maintanece manager is a rude, aggressive, and confronting man. He will get in your face and threaten to add extra fees for anything he sees wrong or if you leave your trash bins outside.

The hidden fees, fees for leaving trash at the compactor, fees for walking your dog, fees for keys, fees for the gate, fees for normal cost upkeep. Fees, fees, fees. Ended up owing $600 on cleaning fees and trash fees when I moved out after owing NOTHING in back rent.

All of these reviews on here are fake by the employees of management. Avoid this place like the plague. I am giving honest, and true feedback on my experience living here.

I DO NOT RECOMMEND THIS PLACE TO ANYONE!!! OVERPRICED AND NOT NICE! Read More