The Avenues of West Ashley Apartments

Love the staff and the property!! The pool is beautiful and in the perfect location!

*WARNING FOR BUILDING 37*
TL;DR: I would recommend NOT renting here at all but ESPECIALLY on the first floor of building 37 as your apartment will flood ankle deep every time it rains heavily, and there is nothing the complex will do. They do not care. They already have the apartment posted for rent so be careful.

Full story:
I have lived at this complex for a few years and had a lot of positive experiences, lots of nice people in the leasing office and neighborhood! But unfortunately I will be... moving out and am very disappointed with the situation I have been put in because of this complex. Some of the apartments on the ground floor of building 37 are known to flood when it rains hard including my own, (not disclosed before I moved in.) The water comes in through the porch and doors, but also through the foundation. Even with sandbags on the doors It was pouring in from under my stove and into my bedroom straight from the walls. There’s definitely water damage and the floors and baseboards and doors are all weird from being waterlogged so much.

Nothing was done to help the flooding issue, interior or exterior wise besides asking us to run dehumidifiers constantly to deal with the humidity issues that it has caused in the apartment.

I felt the front office did not care, they did not check on us or apologize or offer any resources for help. I specifically asked if we could switch apartments to one that does not flood and keep our current lease because the market rent they are charging right now is hundreds more than I was paying and I did not intend to move if not for the flooding, and the complex said no. They would only allow us to sign a new lease at a significantly higher rate or pay the same rate but stay in the flooding unit, so unfortunately now I have to pay to move to a new complex and I do not appreciate that personally.

I don’t expect apartment complexes to actually care about me as an individual, but I do expect them to make unfit living situations right and to be transparent with issues when renting out an apartment, and they failed at those both drastically in my opinion. I just wanted to make sure no one else gets forced to move apartments short notice due to an unforeseen flooding apartment here because it rains a lot in Charleston and floods are expensive and I do not trust this complex to do the right thing. Thanks for reading. Read More

Ive lived here for a while and im really happy. The staff is pretty great and they know my name. the pet amenities are pretty great too.

I relocated from another state early this year. Wanted West Ashley area because of location. Lots of apartments to choose from but glad I chose this one!
The office staff has been amazing since I moved in. Very responsive any time I've had a question. Just a couple minor maintenance requests that are handled immediately. The maintenance staff is wonderful.
A relaxing, quiet and safe environment is here.

My friend witnessed the family that lived in my apartment move out less than a week before I moved in. Nothing worked. All appliances were old and broken. the water was shut off to most everything and I ended up making repairs myself. It's obvious the management here doesn't check anything and as soon as they get your deposit they don't care. Also the parcel lockers are useless. A mandatory charge for something the carrier never use. So far two packages have gone missing from my doorstep where... they shouldn't be delivered to.

I could write a whole book on why I give this place one star, but I've already done that in a memo. When an entire Army command blacklists a property, that speaks volumes. Avoid this pit. Read More