Boulder Creek Apartments

The front office NEVER answers the phone! It’ll just ring & ring but when you go into the office, they’re just sitting there. Our A/C has been out for almost a week now. I can never get anyone on the phone, have gone to the office multiple times but they never have an update. Apparently there’s only ONE person who works on the A/C units for ALL of their properties. Just ridiculous. It’s super hot outside & I have a dog. I’ve had to put him in daycare for almost a week because he cannot stay in... this hot apartment all day. Where’s the urgency?! Why not contract another person to fix the A/C?! It’s so hot outside!! Literally our apartment is ranging from 82-87 degrees every day!! They’re going up almost $200 on rent & expect me to pay it but don’t give quality service?! They’re crazy. DO NOT MOVE HERE! You’ll regret it! Grounds are always dirty, trash in walk ways, maintenance never answers! Read More

Due to uncontrollable water not being addressed Yesterday after numbers of calling again last night. I woke up to a floor full of water. Water in breaker box. I'm sick of the lies.

Been here 5 years and went through several different managements. Everything was fine the first 2 years but started going downhill once original management was replaced. Reported damage to bathroom ceiling via work order since 01/25/22 and has contacted office in person and try to get in contact by phone with no resolution. Even went as far as giving a letter about dissatisfaction and still have not been addressed. If you ever consider moving here please make it a last resort.

I moved into this apartment Dec of 2020 & honestly I can say that the apartment isn’t bad. No break ins, no shootings, and the neighborhood is pretty quiet… the only issue I have had is that my ceiling is pretty much collapsing from a leak that the tenants above me caused in August. Well it’s Oct and that simple leak has turned my ceiling into a mold and mildew fiasco… I have called the office several times (with no answer half the time), spoke with maintenance several times, and yet my ceiling... still has NOT been fixed. Read More

Terrible communication, bugs, apartment not ready for move-in, no sense or urgency or care from staff. Only nice person I have met was the maintenance supervisor.