Killian Lakes Apartments and Townhomes

I’m extremely frustrated with the poor maintenance services here. I submitted a maintenance request over a month ago, and despite follow-up calls and emails, nothing has been done to address the issue. The complete lack of responsiveness and communication is unacceptable. It’s clear that resident concerns are not a priority.

Given this ongoing neglect, I would not recommend anyone to live here. The inconvenience and lack of accountability are not worth it, and I expected far better service... ESPECIALLY with the amount in rent I’m paying. Read More

Living here about 2.5 years now have been one of the most stressful times of my life since moving here; especially when dealing with maintenance, the leasing office staff, and of course corporate. Everyone loves to give you the run around and claim they will handle the concern at hand, but of course lies at the end.

For the last couple of years I have been back and forth with hurdles of not having work orders done or done properly at all.
My apartment unit have been out of air for months and... work orders have been placed, but do you think I was compensated or either addressed. What sucks the most is that I found out that I was not the only one dealing with this issue.

Every time I called the leasing office, it is always the same thing, we will send over maintenance, maintenance never shows of course. I have put in work orders for pest control for spiders, water bugs,etc; but do you think they send out a person to handle the issues, Absolutely not!! At this point I am done with Killian Lakes Apartment and Townhomes; because apparently the people here are only here for a check and not the wellbeing of other human beings.

I am a public servant(Police Officer) that also qualifies for the discount special that they offer for those who serve in public service or military; I have been without the discount for the years since I lived here. I have asked the property manager on multiple attempts to addressed the matter, and it is always " I will get back with you, or she is out of the office at the moment". I mean inflation is up everyone is hurting and they are spiking the prices monthly. I feel like living here is honestly the Survival of the Fittest".

At this point what is the point of living here or even asking me to refer other people if you are not going to stand on the promise you give.

Nothing but Lies and False Hope since I lived here!!!! Read More

These use to be nice apartments but they let anyone move in. The noise level is horrible and yes I’ve said something. The rent goes up high every year and I was told it would go up $15-$20 that’s not the case. Then maintenance is horrible I’ve called several times about a beeping noise going off in the maintenance closet that it’s loud in my daughter room and I can hear it in my apartment. It’s been going off for weeks and still haven’t been fixed. You try to be nice when you call and manager... likes to write under comments about talk to them or they didn’t know well they do know. So when you read everyone complaints they know they just don’t handle it. I won’t be here long at all. Don’t move here Read More

The property manager refused to give me my mail after only moving out a day ago ! I’ve been trying to get my mail for 3 days now, no one moved into the unit that fast it wasn’t actually ready for move in until 2 weeks after we move out . I had to bring a police officer and that advice was given from the post office to have a police come help me get my mail . If there was a law that states that then the police would not have came to help me get my mail out the mail box . The property manager... still refused and of course the police can’t make her because the property owns the mail boxes so they can allow access if they really wanted to she just wanted to be difficult. So at this point I’m upset and she decided to trespass me because she couldn’t give me a rule or law that states I can’t get mail with my name on it ! And then still gave me the wrong post office to contact to get my mail . She is the worst property manager and knows absolutely nothing about rules and guidelines. Be aware if you have a greater issue that needs the property manager you will not get anywhere. Read More

I would not recommend this place to anyone. I have had an ongoing issue for months with no resolve. I have reached out numerous times, through calls and emails, to the property manager, but have only heard from her TWICE. My concerns are not being heard NOR addressed. Stay somewhere else!!