1/20/24
Looks beautiful, but poorly designed
I moved in March 2022 and moved out December 2023. The complex looks really nice, but there are problems with it. There is not enough parking. When they realized the problem they started charging $40 for a parking permit, but that doesn't solve anything. There are still too few parking spaces for residents. Reliant parking does not monitor parking, so it is up to residents to call and report cars without permits. However, that does not help when you need to park in that moment. You can pay $40... for package lockers, but there are not enough lockers and the lockers are behind locked doors. Often packages are left loose in the mailroom in a big mess. Sometimes they are left by your door. Maintenance team is great, but over worked. Often times they are pulled to other NHE properties leaving the complex with either no maintenance or just 1 person to manage everything. They started to pull other maintenance team members from other complexes out of state to Tribute, but often when they do that those members are very over worked. Complex is covered in poop. The apartments are beautiful, but the walls are not as sound proof as other complexes. You can often hear conversations your neighbors have, especially in the rooms that share a wall with the stairwell. The dog park and trash compactor are not wheelchair accessible and people often park illegally in the handicap spaces. Management changed 3 times while I was there. It is hard to reach someone by phone and even harder by email. It has taken me 3 weeks and 2 emails to hear back from the front office. They also canceled an appointment with me without notifying me. Management has improved each time they change employees, but these things happened in December 2023. Valet trash is also not dependable the hours frequently change without notice and every few months will skip a night without notice. Its fine if you work 9-5, but if you aren't home anywhere from 5pm - 9pm your trash pick up could be disrupted.
Review from Apartments.com
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Property Manager at Tribute Verdae responded to this review
Hi, we appreciate your feedback, and we will ensure that this is looked into. If you would like to discuss your experience in more detail, could we ask you to provide full details to the onsite manager at tribute@nhe-inc.com. Many thanks.