Jackson Walk & High Point Apartments

I lived here for 4 months. A rash appeared 1 week after I moved in and quickly spread from my neck to my face, back, and shoulders. I went to 3 doctors, and it was an allergic reaction to the mold (the apartment complex claims it is mildew) later found behind the tub. They refused to give back the $1355 required to break my lease due to this allergic reaction stating it is “a personal problem.” This apartment complex is not safe for anyone to live in, especially with those with sensitive... skin/health conditions. Read More

I moved here after living in a single family home for almost 36 years. The apartment is nice and I love being downtown. During the Spring and Summer, I attend concerts at the Amp and enjoy the Farmer's Market also. I have joined the Lift and have a routine of going there multiple times a week. The ladies in the office have always been accommodating and I would recommend this facility.

I have been living in a Jackson Walk apartment now for ~5-months. So far the staff from administration to maintenance has been stellar! The apartment complex is clean, and the ambient noise is not too loud. A major benefit of living at Jackson Walk is the affiliation with the Lif+ gym, the hours are great and the classes are plentiful, no excuses. If you're thinking about apartment living in Jackson, TN, you can not go wrong with Jackson Walk Apartments.

The apartments by themselves are very nice and well kept, however, the management is awful. Do not live here.

Staff is VERY rude and very fake. They like to pretend to be all smiles when you’re signing but if you have an issue after that don’t even bother to bring it up to them. They will become condescending and nasty. They offer ZERO help in resolving your issues. If you have an issue with an appliance they give you answers like you’re stupid. For example our freezer will freezer burn everything after a couple days in there. When we asked the office if they could have the maintenance team look at it... all they said was “did you try to turn down the temperature” thanks, like I couldn’t think of that myself. However if you bring an issue to maintenance themselves they are happy to fix it for you and will do it quickly. I would say the maintenance team is the only plus side of this complex. Other than that the appliances are VERY cheap, the walls are painted flat white so be very careful because if you dirty them there’s no cleaning it off. When we moved in the carpet was stained, there are drips of white paint all over the floors. Make sure you look over everything with a microscope because they will do anything to make you pay extra upon move out. They say light bulbs are your responsibility to replace but if you take the ones that YOU bought with you when you leave they’ll charge you for them. They like to raise the rent at least once a year. In our years there it’s been raised 3times. Yet they make ZERO improvements to your apartment. If you love hearing everything your neighbors do through the floors then this is the place for you! Not even kidding we can hear their conversations through the floors. Also if you love mold you’ll love it here. Whoever designed the bathroom ventilation needs their degree taken away because it doesn’t work AT ALL. Mold is a HUGE ISSUE here. I’ve never had an apartment complex have me sign a mold waiver before moving in but I can see why now. There are other much bigger much nicer apartments for around the same price in Jackson so I highly suggested checking those out instead. Willing to bet the staff is better too. Don’t fall for their “it’s such a convenient place to live advertising because unless you want to only shop at grubs (expensive), work downtown and go to the lift there is NOTHING convenient about it. Also there is always something loud going on whether it the amp blasting music late into the night, sirens from the hospital and police station or the train blowing its whistle constantly. Read More