8/27/24
Poor management
I rarely write reviews, but my experience with these apartments has been nothing short of frustrating. The management is inadequate, constantly threatening eviction and imposing fees without clear communication. Residents are expected to adhere to rules that were never communicated to us, and the common areas are perpetually dirty. For example, there has been a spot where trash leaked that has been there for a month. To top it off, the elevator has been broken for months despite repeated... promises of repair. Save yourself the headache and look elsewhere.
Review from Apartments.com
Property Manager at The Henry on Main responded to this review
We apologize that you are dissatisfied with your stay at The Henry on Main. The carpet has been cleaned, and a plan is in place to address the issue. The elevator has also been repaired and is operational. We apologize for any inconvenience you have... experienced. We would like to further discuss your concerns. At your convenience, please reach out to property management at thehenry@udctn.com or (423) 946-0084. Thank you.