6/30/23
Don't let the older 'favorable' reviews mislead you.
The new leadership at Freeman Webb Management is equivalent to Loan Sharks. Look at dramatic increase in recent vacancies. This is a very old complex that has been 'dressed up' but has many issues with the water/plumbing and needed roof repairs. Had 3 water leaks in my unit in one year which drastically reduced living area for up to 3 weeks with each occurrence and dripping water damaged personal items. They spray for roaches but have seen these critters in my unit. Swimming pool is... unclean/unusable many months out of year. Have had items stolen off my patio. Not worth the current rent AT ALL. On-site Assistant Mgrs. are great, but they can only do so much. New GM manager seems to be made of the Freeman Webb mindset: BIG PROFIT AT ALL COSTS with no regard for tenants. LOOK ELSEWHERE.
Review from Apartments.com
9 People Found This Helpful
Property Manager at Kingston Pointe Apartments responded to this review
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience or dissatisfaction you have experienced during your time at Kingston Pointe Apartment Homes. We appreciate your comments regarding the water/plumbing... issues, roof repairs, and pest control. We strive to provide a comfortable living environment for our residents, and we are actively working on addressing and resolving these concerns. We value your input and will use it to improve our services.