Pointe at Five Oaks Apartments

While the apartments are spacious and nice, there is little left to be desired here. Walls are paper thin, you will here everything crystal clear and if you have people above you it’s even worse. Management instructs delivery drivers to ONLY deliver to on-site mail room where packages are stolen regularly and management states that they will not review surveillance footage for residents and that it does not accurately show enough proof to catch thieves.

Parking is limited and not controlled.... Garages are barely wide enough to get a small SUV in and neighbors will park in between garages making it impossible to get into your own garage.

Valet trash is cancelled more often than not and additional trash fees are added on with no explanation each month.

Dog waste is all over the property and in no way controlled or monitored despite management claiming to fine owners.

I’ve lived here for 3 months and all of the above is not only what I’ve already experienced but also what many other residents have confirmed to have issues with. I’ve lived in several places, this is nowhere near “luxury living” and management shows no willingness to improve. Read More

Nice place. Great location. Friendly staff. Good decision!

I have lived at The Pointe of Five Oaks over 2 years. The complex is not so large that you become lost in the shuffle. The management and staff listen to you, know you and try their best to always accommodate you. Great place to live.

Design flaws with multiple keys and confusing apartment access. Interesting parking concept minimal extra parking. EXTREMELY thin walls and terrible water pressure at-least in building 100. Does have decent clubhouse and Two gyms. Definitely rushed construction in 100 building. Lots of spiders. Apartment with direct garage access is nice.

No parking, paper thin walls and management is AWFUL. I moved out 2 months ago and have called, emailed and left messages about my security deposit that has yet to be returned or even a reason of intent with that money. you won’t get an answer and if they do i’ve heard every excuse under the sun. nobody even showed up to my walk-though i scheduled!! It’s very frustrating and i would NOT recommend to anybody. I just sent my last email and if they don’t resolve the issue i’m going to go down there... . I will update with their response this time. Read More