Indigo Riverview Apartments

Hello,

After reading some of the reviews from 2022 I can say that some of the issues reported here I can agree upon and have experienced. A rough start the first months living here. No Doubt.
I moved in here August 2022. The Elevators, Smoke Alarms, Power & Water Issues, Parking Structure / Security for sure. That being said....
The current Management Team here at Riverview has been exceptional in a 24-hour communication, response & repair mode. There is a lot to be done here, and they are... making the necessary changes to make this a place to be, and live. Rome wasn't built in a day. My impression is that things are heading in the right direction.

The views to the East, and West are really Cool. My suggestion is to get an apartment closest to the top as possible :)

Downtown Memphis has its hidden Gems. You just have to go out and find them.

Good Luck.

Scott N. 18Jan2024. Apt. 1806 Read More

I promise you with my whole heart that you do not want to live here. It is roach infested, leaking EVERYWHERE, and management will not respond to you or address your concerns. If you want to be miserable for the entire lease period and afterwards, this is the place for you.

This place is a ****show. It's filthy, disgusting, poorly built, and lacks everything a real home deserves. Rent is ridiculously high for the living situation. Once B&M took over, they made it seem like they would completely rejuvenate the atmosphere of the property, but it just made things worse. Their favorite excuse is to blame the previous management team, but they never did anything to make things better. Elevators stopped working, the leasing office staff members kept quitting and new ones... were hired that spoke rudely to you, hallways are rarely cleaned, AC never works in the summer and heat never works in the winter, phone calls or emails are never answered, and leaks everywhere. If you approach the leasing office or B&M with a concern, they'll act like they care but then ignore it the moment you walk out. I would have to make trips to the leasing office everyday to ask for an update on the concern I addressed months ago because they don't read emails or answer their phones. I would skip my lunch breaks to come back and talk to someone. The only time they care is when they want your money. Live anywhere but here. Read More

Don't let the downtown area and view of the river fool you into applying here. The leasing office does not care about you or your problems so save your energy and stay elsewhere. The management just wants your money, they don't care about you. Anything and everything about this whole building is horrible. The building is poorly made, elevators never work, staff will be extremely rude to you, leaks everywhere, hallways are always dirty, smells so bad, flooding in the lobby and through your... apartment windows when it rains, garbage chute barely always has an issue, bugs in your apartment, etc etc. I have never experienced anything worse than this. Read More

I’ll start with the good. The balcony views are very nice, there’s lots of good natural lighting within the apartments, and the package system was very convenient and easy. When I lived here, it was also one of the cheapest options for a prime location in downtown Memphis.

Now, for the bad. I saw a few reviews mentioning roaches before I moved in and I wish I had listened to them. This building is irrevocably, absolutely, and utterly INFESTED with roaches. The management team will assure you... they provide pest management services periodically and upon resident request for a specific unit. They do, but it does nothing. This building needs to be fumigated for the problem to be solved—apartment buildings like these are like highways for roaches; if one person has them, you all do. My mental health deteriorated drastically while living here due to this recurring issue. I have OCD—it didn’t matter how clean I was, I still had roaches. I spent as little time as possible in my apartment due to this issue despite having pest control come on numerous occasions and doing everything within my power to control it.

When I lived here, the hallways always smelled like a dirty rag. There are three elevators to use and often times only one was operating. If you have to take the stairs to your apartment, be prepared to crunch on up over roach carcasses galore. I lived here for a year and the fire alarm went off on 3 separate occasions in the middle of the night. When I moved out, they nickel and dimed me over anything they could. Cigarette butts will fall from neighbors above onto your balcony when you’re trying to relax.

This place is not worth the rising rent. You can find way better in Memphis for an equal or lower price. Beware.

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