6/21/24
0 stars
I regret choosing this place to live. From day one, it's been nothing but problems. The unit was filthy when I moved in, with dirt in the corners and an overwhelming smell of mildew. The appliances are ancient and barely work, making daily life frustrating.
Maintenance is a complete disaster. I've had a broken window for over a month, and despite numerous requests, no one has come to fix it. The staff seem indifferent to tenant concerns, leaving me to feel like I'm constantly being ignored... .
Noise is another huge issue. The walls are paper-thin, and I can hear my neighbors' conversations and movements at all hours. The lack of soundproofing makes it impossible to relax or sleep properly.
The common areas are poorly maintained. The gym equipment is always broken, and the pool is often dirty and unusable. The laundry facilities are another nightmare—machines are frequently out of order, and when they do work, they barely clean clothes.
Management is unhelpful and rude. They are quick to charge fees but slow to respond to any issues or complaints. Communication is poor, and getting any problem resolved feels like pulling teeth.
For the high cost of rent, I expected much better living conditions and service. I wouldn't recommend this place to anyone. Save yourself the hassle and find somewhere better to live.
Review from Apartments.com
Property Manager at Oakwood Crossing responded to this review
Thank you for your feedback and we apologize for any inconvenience with your move-in. Our team strives to provide a great experience and we'd like the opportunity to gather more information and address any concerns you may have. We ask that you give... us a call at (979) 704-5133 or stop by our office at your convenience. We hope to hear from you.