6/27/24
Poor Management, Dirty, & Unsafe
Terrible management. Pool areas are destroyed and TRASHED every weekend and people are there after pool hours all the time. After several notices we gave them about this and people fighting out there at all hours of the night during the week and weekends and nothing was done-Sure enough this last Tuesday someone was SHOT at the pool. And my guess is that there will be no changes put into place.
They recommend you call community patrol or the police, which we have and nothing changes. These same... people wait for the patrol and police to leave and get right back to it. Which we have told management about also.
Additionally there are homeless people roaming the courtyard and common areas, coming into the building and banging on peoples doors.
Smoking in the building when it’s a “smoke free” community. Good luck if you’re pregnant .
The best they do is send out a weekly email reminder that it’s smoke free and that the pool closes at 10pm. Clearly not effective when people are getting shot at the pool on a Tuesday night at 11pm.
When we first moved in they had an entire week to clean and prepare our apartment for us. Nothing was done. We were overcharged for our water bill as there was a leak in our toilets that was present prior to us moving in.
The list goes on. If you’re looking for “luxury” living like their website claims. Keep scrolling because this is not the place for you.
We have refrained from leaving a review like this for months and months but after this last incident we are out of grace to give because had they hired more staff, closed the pool, or tightened their security parameters like we had suggested numerous times (but they claim they aren’t willing to do that) - this could have been avoided.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Crest at Park Central responded to this review
We apologize for the negative experience you've had. Your concerns about safety, cleanliness, and management responsiveness are very important to us. We want to address these issues immediately and ensure your comfort in our community. Please reach... out directly so we can discuss further steps to improve your living situation. Thank you, Maisie-Community Manager-2147237224