4/4/24
Bad Experience
Had a really terrible experience here. Had several occasions where the leasing office made it difficult and inconvenient to pay rent. Customer service is not great. The place is extremely overpriced for what you get. Would not recommend moving here. And watch out for the utility bills. The apartments are old and count on paying a few extra hundred dollars each month in utilities.
Review from Apartments.com
3 People Found This Helpful
Property Manager at Lavera at Lake Highlands responded to this review
Thank you for reaching out. Our team is committed to providing excellent customer service, and we always do everything we can to make the lives of our residents more convenient. We sincerely apologize if you experienced anything less. Please allow us... an opportunity to learn more about your feedback so we can take appropriate action. When you have a moment to talk, please reach us at laveramgr@cw-res.com.