Metropolitan at Cityplace Apartments

The location is great, and that's one of the few nice things I can say about living at Metropolitan at Cityplace. Apartments are old and dated. Kitchens are small and lack sufficient counter space. They have cheap linoleum counters and the cabinets are old plywood cabinets they slapped new doors and white paint on to try and make them look new again. Be careful using them though, as upon move out they charged $50 to repaint because they were "stained". I will give them credit, they did replace... my dishwasher when I complained that the original ancient unit didn't clean any of my dishes. The maintenance crew was always great and very responsive.

If you do decide to move here, be cautious at the end of your lease of the "Smooth Move Out" service they offer. It was quoted as $75 to cover cleaning of bathrooms, appliances, cabinets, etc. which sounded like a great deal. So imagine my surprise when I received my move out statement and was charged an additional $65 for cleaning the stove and refrigerator, claiming those items were not covered. It was only after showing them the initial brochure they sent that I was able to get the charges removed. However, this was only done as a courtesy, as I was told by the assistant manager Amy that the document outlining the service and price that we agreed to is "not a contract but information on providing cleans after moveout" - pretty shady business practice.

I looked at this apartment and a few others close by, and decided to move here to save a little money on rent. I regretted it every day for 13 months. Don't make the same mistake I did Read More

Apartments are cheaply remodeled, appliances are horrible, they were supposed to paint the exterior a year ago, dead grass and plants everywhere, and don’t expect your unit to look like the model that they take you to. Just spend the extra $150 a month elsewhere. You’ll thank me later.

I lived at Metropolitan at Cityplace for a little over 7 months. While I’ve had my ups and downs, but I can honestly say that I had an enjoyable experience living here. The location is great, especially if you work in downtown/uptown areas. Apartments are modestly price while still providing the amenities you’re looking for. I have to give kudos to two sets of individuals: one for the maintenance staff. I am astounded at how well this community looks. Living in Dallas, you can forget that there... is such a thing as trees and landscaping. The staff here do an amazing job of maintaining the grass, plants, trees, and everything. I really enjoyed taking my pup for walks each day and enjoying a very outdoorsy feel while still living in a big city. Secondly, I have to give praise to the managers/owners of MCP. I admit that I have been a pain to them at times with various issues that have popped up that were out of her control; however, Amanda took the time to ensure I remained happy and did what she could to make things right. She genuinely cares about the well-being of residents, their satisfaction, and most importantly- their experience. Thanks Amanda for everything, and I wish MCP continued growth!

-JL Read More

Great prices very close to uptown so convenient and leasing agents were great!

Moving is never fun and finding the right place is always a challenge. I have to say that I was lucky to have a positive experience during such times! The staff of Metropolitan at Cityplace have been real nice and helpful. They genuinely help their tenants and accommodate our needs if it is in their limits. If not, they provide with alternative options that works well too. I want to take a moment to thank a friendly staff member (Brandon) who took time for me to not just show the place but also... give me tips and advice about the neighbourhood and community as a whole. The management has been just as friendly and it is now one month since I moved. The place is set with a sub-urban feeling despite living very close to the city. The location is perfect and the amenities are decent. Facilities as Valet Trash and Package Services are great convenience to tenants. The lawn and common areas are maintained well and it is a good place to have your family. Thanks to the team for my move and living experience has been great! I hope to experience the same as I continue living here. Read More