8/20/24
Don’t move here
I have lived in this building for 4 years. Don't let the location fool you. This building is full of perpetual problems and is very poorly built. Elevator has been down for weeks. Key fob system down for weeks. Water heater out every month or two. Management company has so much turnover so they are never helpful.
Only positive are the two maintenance guys who have been at the property for awhile.
Units are out dated original to 2012 and the rent only ever going up. Luckily there are many... better options within 1 mile.
Review from Apartments.com
Property Manager at Monaco responded to this review
Thank you for sharing your thoughts. While we appreciate feedback and the mention of our dedicated maintenance team, it’s important to address that some of the claims made are not accurate. Our elevator, key fob system, and water heater are all in... proper working order, and we have no record of these issues being reported by a current resident. Regarding your comment about unit updates, while our building was constructed in 2012, we are continuously evaluating ways to improve and maintain our community. If you are a resident, we encourage you to reach out directly to us at 214.855.5211 or Monaco@ZRSmanagement.com so we can better address any specific concerns you may have.