11/29/22
Beautiful building, terrible management
I love the luxury finishes of the building however the management clearly does not have luxury experience. The dog park is a complete mess and constantly makes the side yard smell like urine. It is NOT maintained at all like other luxury buildings. Rotating doormen that sleep on the job in the middle of the night, and cars/bikes have been stolen out of the secured garage. Rents have gone up 20% when renewals come up and the building has a 20% vacancy.
I am paying for “luxury” but certainly not... getting it!
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Rienzi at Turtle Creek responded to this review
We are happy to hear you are satisfied with the incredible finishes. We agree, they are absolutely beautiful!
However, we strive for excellence and based on the remainder of your review we may not have met your expectations. Please give us the... opportunity to address your concerns. We ask that you contact us, as your review is anonymous so we cannot reach out to you. We look forward to hearing from you and working with you to ensure you are satisfied in the community and staff along with establishing trust in our relationship going forward. Please contact us at the office - 469.620.2836.