River Park Apartments

I have lived here for 5 years. Since last year, they started charging for parking. They do not have guest parking whatsoever yet, there is always lots of empty parking space. If you have even a friend visit you after 7pm, I would not recommend this apt, it will cost you $5 each time someone visits you even if they are not staying over for the night. They’ll be towed. Again, they do not have guests parking. Ridiculous

Poor customer service. Since the new management came, everything has declined, from cleanliness, security. Rude unhelpful employees at the office. No one answers calls in the office. A maintenance request takes weeks to be completed. I’m still waiting for a simple email that I was told I’d be sent on Monday, it is now Friday. How hard can that be? Called many times, no answer no call backs. If corporate office sees this please reach out to me, as I’m unable to find their contacts.

Hello,

I have been a resident of River Park apartments for over 4yrs now. In recent years I have noticed a steep decline in the overall quality of the environment here. Just within the past 6 months I have had two of neighbors tell me about theft and vandalism to their vehicles. The other day my car was broken into. In addition, I put in a simple maintenance request that took over 3 weeks to finally resolve. Not to mention during the summer, temperatures in my place can reach over 80 degrees. I... had called maintenance several times regarding this and they said there wasn't much they can do. They said the a/c was working fine and that they only have to guarantee that the internal temperature is within 20 degrees of the external temperature. One day it went as high as 90 degrees in my apartment when outside temperature was 110ish. It is a shame at what I have been seeing and experiencing. I have reached out to management regarding these issue several times. As far as I can tell not much has been done to resolve these issues. I have had enough with this place and I am planning on moving as soon as my lease is up. I would not recommend this place to anyone who is looking safe place to raise a family.

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THIS PLACE IS THE WORST. Their communication is terrible, the management is even worst. They do not fix issues, just lie to get you out of the office. This is the letter I received after being at work all day and coming home to bring without water. It has been almost 24 hours. And instead of them fixing the issue they just give excuses

I love Charles, he is amazing. I can almost 100% say he is one of the only reasons I’m moving into this apartment complex. He’s very friendly, personable, attentive and helpful. There were a few times where I wanted to change my mind, but Charles came to the rescue.