The Chase Apartments

The apartment seemed OK at first... until summer came around. The AC is running 24/7 and my apartment is 82 degrees while its 95 outside. In the morning with the AC running all night I wake up to a 75 degree apartment. I've put in several service requests and maintenance is clueless and just say it's working as it should, to deal with it, and buy a fan.

There's also trash everywhere, they only have one trash dumpster and it's on the complete other side of the complex in the corner. However... they have recycle dumps everywhere, so guess where people throw their trash? In the recycle dumps... then the recycle trucks refuse to take them because there is obviously trash in them. So what does management do? They put a second recycle bin next to it and that fills up with trash too, it's been sitting there piling up for months.

Can't wait to move out. Read More

Stay the hell away from this place, it has become an absolute nightmare to live here. It used to be a nice peaceful community until RPM management came in and ruined the place. Say goodbye to ever getting any sleep since the neighbors want to play their music on full blast for hours on into the night. The bass from the music literally shakes the building, and no amount of earplugs or white noise cancels it out. Even after multiple complaints and calling the police, nothing ever gets done about... the noise. I can never get a hold of the property manager. The office is always locked when I try to go talk to them (shocker) even during opening hours. Good luck calling them too, no one ever answers the phone, the voicemail is always full, or the call just straight up won’t go through. Trying to email the property manager is a pain as well since the manager is always changing and we never know who to contact anymore. Plus we keep getting double charged on rent and we keep having to pay an extra $200 over what was agreed on the lease. Has this issue been resolved? Not at all, since no one ever wants to respond to us. The hot water in our apartment runs this awful disgusting murky water. The maintenance guy came in, took a look, left, and never returned to fix the issue. Also, surprise, your water will randomly get turned off for days at a time with no notice, and if you want to try to call the emergency maintenance number you’ll get nothing. I’ve never had a worse living experience in any apartment complex I’ve been in. I wouldn’t touch this place with a 10 foot pole. Read More

Repairs are not a priority here. And the more severe the problem, the less likely they are to handle it. My unit has suffered MULTIPLE instances of water damage caused by poor maintenance and they basically will not repair anything until I move out. There are junk cars sitting in the lot. Trash everywhere, people with no regard for their neighbors. Don't get fooled when apartment searching. They only care when you sign your first lease.

I been a resident for over a year and got my Car towed because they said I was not registered and I was. I talked to the property management company and they was very rude and disrespectful. Ever since the Robinson Group took over it has been a mess and corporate office do not answer the phone. Definitely moving when my lease is up. Not to mention it is roaches everywhere in the apartment complex.

These apartments are horrible ever since the Robinson group took over. One they towed my car at the apartments where I paid rent even though I was registered to park. Second it is roaches all through the apartments and they have not done anything about it. Third the property management team is extremely rude and disrespectful I wouldn’t recommend anyone to live there.