1/24/25
Nightmare
Do not Rent; You will Regret 500%. Everything is falling OFF.
Review from Apartments.com
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The fees below are based on community-supplied data independent market research.
2 pet maximum - no weight limit
2 pet maximum - no weight limit
12 Ratings & Reviews
1/24/25
Do not Rent; You will Regret 500%. Everything is falling OFF.
Review from Apartments.com
5/7/24
I've been living here for a few months now and love my home. The staff is great!
Review from Apartments.com
1 Person Found This Helpful
Property Manager at SUN HOLLOW responded to this review
Hi there! Thanks for your kind five-star review! We're happy to hear you're enjoying your residency experience with us. Please don't hesitate to reach out if there's anything we can do for you in the future. Have a nice day!
3/16/24
Sun Hollow has been a tranquil, clean, convenient location for me to live in. Since I've moved in, the ladies at the office have been helpful with April, who is particularly funny and makes her very pleasant to deal with. All the main concerns I've had since I moved in have been taken care of reasonably, and the rest of the staff I've noticed appear to be hard working around the property every morning. In addition, I like how they use positive reinforcement to promote on-time monthly rent... payments every month by holding raffles, during which I was able to secure one win within the first three months of moving. It's always a pleasure being rewarded for taking care of your responsibilities. Overall, Sun Hollow apartments have been the best apartment I've lived in thus far, and the location is very convenient for me as so many places are within walking distance. If the pricing remains reasonable, it will be the main factor in whether I renew my lease when the time comes.
Review from Apartments.com
Property Manager at SUN HOLLOW responded to this review
Hi there. Thanks for taking the time to leave us a five-star review. We're so glad to hear you're enjoying your residency experience with us. We appreciate your feedback and we look forward to continuing ensure you're well taken care of here. Have a... nice day!
3/2/23
I have lived here for a few years. I notice that people tend to put many bad reviews, but I do see a big change with the apartments. The faculty is really sweet. Yes, the apartments are much older, but they try very hard. I've been in very fancy apartments and the customer service wasn't great. I'm happy here and I wish the staff the best. Thank you all for what you do.
Luz
Review from Apartments.com
2 People Found This Helpful
Property Manager at SUN HOLLOW responded to this review
Thank you for being a long term resident at Sun Hollow! We appreciate your kind words about our community and team. If you ever need a helping hand, please contact our team at (915) 975-7881. Have a wonderful day!
2/18/23
I’ve lived here for 2 years now. At first it was great. Customer service was on point. And it was a great community. However they just very recently changed EVERYTHING. Starting with the office. The ladies are extremely rude and not helpful what so ever. We are currently moving and they almost made it impossible by not verifying our move out notice with our new apartment until the last minute. The office hours are very inconsistent. They’re constantly closed so unless you make an appointment... save yourself the trip over here. And good luck making that appointment because they very rarely answer the phone. Maintenance is “ehh” they’re friendly but the idea of “fixing” things is terrible. All they do is slap some caulk on something and call it good. Also work orders take FOREVER to go through. It’s a shame because the location is very nice. You have everything you need within a 10 minute drive. Also the pool is never opened. Hasn’t been open since I moved in so not sure what the problem is with that. I would recommend finding a different property.
Review from Apartments.com
7 People Found This Helpful
Property Manager at SUN HOLLOW responded to this review
Thank you for sharing your review. We apologize for your experience, and we’d like the opportunity to further discuss your feedback. When you get the chance, please contact our Community Manager at (915) 975-7881 to best assist with more information.
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Shoppers will appreciate SUN HOLLOW Apartments proximity to Capistrano Center, Trevino Towne Center, and Trevino Pointe. Capistrano Center is 0.4 miles away, and Trevino Towne Center is within an 8 minute walk.
Living in El Paso provides easy access to El Paso International, located just 18 minutes from SUN HOLLOW Apartments.
Within 50 Miles of SUN HOLLOW
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