Firestone at West 7th Apartments

The absolute worst place I’ve ever lived. Catfish complex. The pictures don’t do it justice. It’s much worse in person. When we moved into our “move in ready” apartment, we found a leak in the kitchen sink and the AC wouldn’t cool down past about 75. After two or three work orders and numerous calls, we finally got it fixed and paid a crazy high electric bill after the better part of a month. The first time it rained while we were here, our bedroom flooded with water and the walls became very... water damaged. We were given a shop fan to dry out the carpet and then they considered it closed. Never mind the fact that the walls have brown damage on them and we can see where it’s obviously beeen painted over before.
Overall, the rent and fees are not even worth the price. They do a very good job at trying to sell the place to you and unfortunately we fell victim to it. They love to see who compliments them and rarely reply to their not so great reviews Read More

I’ve recently moved here from outta state back in august. We’ve had problem after problem since moving in. When we first moved in the washer wasn’t hooked up for the water to drain and we didn’t know that so water flooded everywhere. The ice machine didn’t work and then the garbage disposal stopped working. The upstairs unit above us we hardly can sleep because how loud they are it sounds like they’re about to come through the ceiling it’s very poor insulated for the simple fact we shouldn’t... hear everything from upstairs. The recent issue that we submitted into the apartment we have had a leak in our bathroom from the ceiling since October 21st to the point we can’t use the bathroom at all. We had to call numerous time before someone actually came by the time they did come the leak got worse to now that it’s a water puddle in the ceiling. They finally came out to repair it but left a big hole in the ceiling… and said they will be back to fix it it’s now going on two weeks still haven’t came back and fix it and the bathroom is not in a usable condition. They left my tub dirty from when they came in they left buckets and paint outside my apartment… still haven’t came to get it and or fix it… so pretty much just been hassle to get this done! With no communication at all! They tell you oh we will be back to fix this day never come back or update on when. It’s very frustrating because these apartments are to expensive! For it to be this way!! This will be my last time renting from them! Very unhappy with this! Read More

Trash is constantly all over the complex, management takes forever to respond to request (if they ever do), security gates are often broken... all for a very high price. Don't bother living here. They claim it's "luxury" but it is so far from that. There are better, newer, and cheaper complex's all over Fort Worth. Don't waste your time or money here, it's not worth it.

Sadly all the things the negative reviews are true and not just disgruntled renters. The safety lights seldom work. The gates are almost always unlocked. The trash is left in the hallway and on the lawn. There's dog poop everywhere. And the fees are ridiculously high (especially when they charge you for trash service but then never do it.) Oh, and the mailroom is a disaster and you don't always get a message when a package arrives.

I would give 0 if I could. They don’t pick up trash, charge meaningless fees, the gates never work, you can’t even walk in the mailroom it’s such a mess. Move anywhere else.