Bexley Mansfield Apartments

Have to share my experience, i wanted an apartment in bexley, first impression, i was treated pretty nicely and was given a tour. The person attending me sat me down to use a computer to sign up and fill out an application which i did and also paid $200 i believe, However, there was a couple who sat next to me that lived in one of the apartments and were looking for a house and spoke to me and they said that they hated the place and wanted to move out, there was a lot of noise and that they have... certain word usage in the contract that is quiet aggresive if your not careful. Basically, please read the contract your signing, any little trick, rules, or gotchas the apartment lease contract has, especially what rules are there if you decide to move out and when you have to advise the apartment complex before hand. Because the one who gives you a tour will probably not tell you of the little rules and gotchas, and probably wont tell you even if you ask. At the end of the day, your not the owner, your just a tenant and investors need to reach there bottom line. I did get approved and decided not to finalize the papers to get the apartment. By the way, i didnt get my $200 deposit back because apparently there was a 24 hour - 72 hour rule that makes it non refundable and the person who gave me the tour didnt mention that. Talk about rules and gotchas lol! Read More

I am not one to leave petty reviews because honestly I just move on with my life but this property has the absolute worst office staff and management. There is miscommunication or no communication at all between office staff which has resulted in fees that should never have accrued. If I could rate this place lower I absolutely would. When we leased it was Timberview Ranch... lived there for a few months came home and apparently we lived at Bexley. We had nothing but problems with this property.

I would stay away. We’ve been here almost a year and can’t wait to move out. We’ve had mice, ants (which have bit me more times then I can count!), etc. We hear everything from our neighbors. Running, stomping, yelling, crying, etc. The gates never work consistently. Office staff is alway changing. Our window sills mold because when it’s cold outside the windows get condensation on them and puddle at the bottom. I’ve lived in places colder then this and never had that issue. Does not feel like... it’s worth it with what you pay in rent. If we could move out early we would be gone! Read More

Prospect tenant and right off the back the staff to me seems lazy and inattentive. Seems like the type of staff, who once they sign you and they get their commission for leasing apartments that's probably where their courteous and polite demeanor ends. Office hours are not adhered to, tried to come tour the site several times but early mornings staff doesn't unlock doors in time. I even called to ask them what time the office opens and Melinda told me 10-6 pm even when the website and the sign... out front of the office, clearly states 9am-6pm M-F. Not sure if the people that I've encounter represent the current management team but that already tells you, a nice apartment complex doesn't really matter if the staff that they hire is lazy, careless, and selfish. Read More

The Valet trash service is absolutely terrible as well as the maintenance “team.” Valet trash will pick and choose when they want to take your trash even though it’s $25/month mandatory. The maintenance crew will complete work orders and say they will come back when they have “supplies”, but never return. I have had to change my own air filter and lights multiple times. And my ceiling is still leaking from a past work order. Very frustrating for someone with my busy work schedule.