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The fees below are based on community-supplied data independent market research.
2 Ratings & Reviews
10/15/20
Staff has taken care of answering my calls and service request along with a friendly smile especially during COVID-19
Review from Apartments.com
Property Manager at Ashford responded to this review
That's great to hear! We're so glad that you're enjoying your time at Ashford. Thank you!
6/20/19
Longtime resident, been in the apartment complex since 2017. The prior management company Roscoe did an excellent job providing customer service above and beyond what was expected.
The new management company Allied Orion Group and the property manager Teresa are far from being focused on a positive customer service experience. I highly recommend looking at other apartment complex’s before moving in here.
-Safety and security – numerous broken security doors unfixed for months at a time... .
-Non-tenants parking cars in reserved parking and tenant parking and not being towed
-Hallways are dirty and stairwells smell like dog urine
-The gym is a dirty and has no sanitizer available for the equipment.
-It’s a non-smoking complex, yet people smoke in the garage and you can smell it in the hall ways.
-Service requests for my apartment taking more than a week to be address, broken refrigerator and failing AC unit. (in the past this would have been address within 24 hours)
Not the level of concierge service there was with Roscoe. It went from luxury living to apartment living. Not convenient, or upscale any longer.
Bottom line, compared to the apartments in the City Center and other areas, shop around before you choose this complex.
Review from Apartments.com
13 People Found This Helpful
Property Manager at Ashford responded to this review
Hi Chris,
Thank you for sharing your concerns. The management team at Ashford takes the concerns and issues of our residents very serious. In response to your complaints, we have emailed our guests regarding pet violations and trash issues. Our team... works diligently every day to ensure our property is sparkling and we certainly hope that our guests do their part to contribute to the cleanliness of the community as well.
We can not accept money from our residents as a favor to be in their unit while cable is being installed. As a courtesy, we can absolutely let them in your home with your written permission. Xfinity mentioned that their clients will schedule time to be present in the home for installations.
I understand your frustration and would like to speak with you again to revisit the alternative options I’ve previously presented. You may reach me at the office 281-870-9000.
Shoppers will appreciate Ashford Apartments proximity to Tully Shopping Center, 851 & 857 Dairy Ashford, and HEB - Dairy Ashford & Memorial. Tully Shopping Center is 0.6 miles away, and 851 & 857 Dairy Ashford is within a 10 minute walk.
Recreational activities near Ashford Apartments are plentiful. Discover 2 parks within 4.3 miles, including Edith L. Moore Nature Sanctuary and Bear Creek Pioneers Park.
Living in Houston provides easy access to William P Hobby, located just 42 minutes from Ashford Apartments. Another nearby airport is George Bush Intcntl/Houston, located 29.7 miles away.
Within 50 Miles of Ashford
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