The Lakes at Cypresswood Apartments

I've lived here at Lakes at Cypresswood since 2016 after selling my home. I had not intended to be here this long however I must say "I'm still here" My stay here has been great. I've seen many changes with Management but overall the upkeep of the property has been well kept and I have felt comfortable and safe here. The maintenance team has been fantastic, handling every problem very promptly and kindly. The staff is very nice and attentive to any concerns I have when needed. I have felt safe... and this has been a comfortable place to live here. Read More

Excelente lugar para vivir, siempre resides atención departe de la oficina para solucionar un problema o una inquietud, son muy limpios y seguros. Jackie es muy atenta y amable

24 hour security patrols were promised when we moved in almost two years ago. We were also told they would monitor all of the morons who drove 40 miles an hour through the parking lot - and if it didn't change they would install speed bumps. During COVID the clubhouse and fitness area was shutdown only to be reopened for appointment only - no reduction in rent BTW We are moving now, and the last poke in the eye from management is to not allow us to use our free carpet cleaning that we never... used after renewing our lease. Can't leave fast enough. Read More

I have been living in The Lakes at Cypresswood for 1 month and it has been a horrible experience. First off, the management company does not enforce their own rules, so residents take advantage. People put their trash out too early and animals get into the trash. This makes the hallways a disgusting mess. It took several emails and a week later for the trash to be cleaned up. On top of that, residents don’t clean up after their pets and the management company does not maintain the grounds well.... Therefore, watch where you are walking. But the worst is that I don’t feel safe here. There have been 4 break ins and 3 cars had their wheels stolen, one of which was mine. They are too cheap to hire a night guard and according to the office, it is not their responsibility as per the lease. My husband contacted the main head quarters and the receptionist hung up on him because she didn’t want to deal with him. Please don’t move here. I never write reviews but I would like to save you the frustration and aggravation that I am experiencing. Read More

DO NOT MOVE HERE!! Moved to the complex one month ago. Since We have been living here, there has been several burglaries, car thefts and four separate vehicles that had their wheels and tires stolen. One week after moving in, we were notified of the first burglary. A few days later we were notified of the second burglary. By week three we had been notified of 3 apartment burglaries, one attempted apartment burglary and two vehicle thefts. When speaking to the front management office, we were... assured they would hire off duty police officer to patrol within the apartment complex and would have the same officer asking for ID's at the front gate. Two days later they had one off duty police officer in a sport car sit outside the gate for one afternoon. Police Officer never got out his car and never checked ID's as promised by the building management office. That was the first and last time we saw any Police Officer or security presence. Last night on 03-03-2020. during the night, all four of my cars wheels and tires were stolen, and my neighbor had her vehicle damaged. When we complained to the management office, they stated that there was nothing they could do because crime is happening all around the area. Yes crime does happen everywhere, but the building owner and management company are negligent in providing a safe living environment by refusing in proving 24 hrs security and installing surveillance cameras. Neither the buildings or the grounds have video surveillance cameras except the the lobby area. DON'T MOVE HERE! Read More